Essential Journey
For travellers who want their journey planned and their preferred seating request handled.
- Custom Destination Itinerary
- Preferred Seat Assistance
From
£129
Independent travel assistance
Airport Lounge Access Assistance
We look into lounge options at your departure airport and assist with arranging access for your travelling party.
What we do
- Collect only the details relevant to this request.
- Submit or arrange the request through the channels available for your booking.
- Keep the request visible in your account with a live status.
- Record the outcome honestly — including when something is unavailable.
What we will ask you for
- Airport
- Travel date
Important information
Lounge access depends on availability, eligibility, operating hours, capacity, airport restrictions and provider rules. Access is not guaranteed and the service fee is non-refundable.
We are an independent travel assistance provider. We are not an airline and are not affiliated with or endorsed by any airline unless expressly stated.
This is an assistance and request service. Purchasing it does not guarantee approval by the airline, airport or other provider — availability, eligibility and approval are outside our control, and providers can change their rules, pricing and availability at any time.
The service fee is non-refundable, including where a request is declined, unavailable or affected by a third party. Any third-party fees or charges are governed by that provider's own terms. This does not affect statutory rights that cannot legally be excluded. See our Refund & Cancellation Policy and Travel Assistance Terms.
Journey packages
Every package includes a personalised itinerary
Select journey
Extra Comfort Journey
For travellers who need additional baggage support for their journey.
- Custom Destination Itinerary
- Extra Baggage Assistance
From
£229
Lounge Journey
For travellers who want a more comfortable airport experience.
- Custom Destination Itinerary
- Airport Lounge Access Assistance
From
£199